Technical Support
We have heard the horror stories of hard to contact or out of the country support, inconsistent and unreliable help, and poor communication among staff, wasting your valuable time in having to re-explain the issues you are facing. HEO Tech prides itself on exceptional customer service and believes that this is what our clients should come to expect.
We offer a wide range of technical support including IT management, incident response, network maintenance, application maintenance, project implementation, training, strategic project support and planning, and partnership with IT staff in troubleshooting. We are committed to flexible delivery of our services including after-hours, remote, and onsite support. We try our vest to complete work with as little disruption to your day as possible. Our staff will work around your schedule to minimize disruption.
Help When You Need It
Our goal is to provide high-quality, value driven services to customers with ongoing IT management, incident response, network and application maintenance, project implementation and training. Our support is billed based on the required resource level needed to take care of the problem.
- ONGOING IT MANAGEMENT
- INCIDENT RESPONSE
- NETWORK MAINTENANCE
- APPLICATION MAINTENANCE
- PROJECT IMPLEMENTATION
- TRAINING
We'll help you simplify your business technology.
We provide our customers with technologically sound solutions that fit their unique business needs.
